Supervisor Desktop Layout

In this video we will be taking a brief tour around what the out-of-the-box configuration of Cisco Finesse looks like for

For more info: http://www.taleka.com/demo Section taken from the UC-trainer eLearning package for the Cisco

Learn about the

You will learn how to create a custom analyzer report and embed it into the agent/

Your agents have used Finesse for years. Webex Contact Center replaces it with something completely different. This video ...

Training

Workflow Concepts presents an introduction to the Cisco Finesse Agent and

Training

Use the

OMNINGAGE Connect is a cloud-based User

In this video we will be taking a brief tour around what the out-of-the-box configuration of Cisco Finesse looks like for agents.

Training video for Cisco Call Center Superviosrs.

ThriVersA allows retailers the flexibility to create highly specialized workspaces. By saving these

This demostration shows the

Learn how to use the

Updated the Drawer component to support dual workspaces, alongside new affordances to better communicate minimum width ...

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